Help & Support
Support Center – BJUC (Buy Japanese Used Cars)
We are here to make your experience smooth and stress-free. Whether you are buying a Japanese used car, becoming a partner, or need after-sales assistance, our support team is always ready to help.
How Can We Help You?
- Buying Assistance – Learn how to browse, select, and order your car.
- Shipping & Delivery – Understand our logistics, delivery timelines, and tracking system.
- Payment Support – Get details about payment methods, invoices, and transaction safety.
- Partnership Queries – Guidance for exporters and partners working with BJUC.
- After-Sales Support – Assistance with documentation, inspection certificates, and follow-up services.
Frequently Asked Questions (FAQs)
Buying & Orders
Simply browse our stock, select your vehicle, and fill out the inquiry form. Our team will connect with you to finalize the order.
Yes! Our sourcing team can help you find specific models upon request.
Yes, all vehicles come with official Japanese inspection and auction sheets.
Payments
We accept secure bank transfers and other verified payment gateways.
Absolutely. BJUC follows strict payment security protocols and provides official invoices.
Shipping & Delivery
Shipping usually takes 3–6 weeks depending on your country and port.
Yes, once your order is shipped, you will receive tracking details and updates.
Partnerships
Fill out our partnership application form, and our team will contact you for verification and approval.
Partners get access to international buyers, brand credibility, and marketing support from BJUC.
General Support
You can reach us via:
Email: ask@buyjapaneseusedcars.com
Phone: +XX-XXXX-XXXX
Live Chat: Available on our website
Contact Form: Get Quote
Quick Support Guides
- Step-by-Step Buying Guide – How to select and order your car from BJUC.
- Payment Guide – Safe transfer instructions and invoice verification.
- Shipping Guide – Understanding delivery timelines, ports, and tracking system.
- Partnership Guide – How to apply, get approved, and start working with us.
Need More Help?
Our support team is available 24/7 to answer your queries and ensure you get the best service possible.
Email: ask@buyjapaneseusedcars.com
